Kaspersky antivirus is one of the antiviruses which give the web security to the clients. In this mechanical time, clients are under the steady risk of the infection assaults and payment products have turned into a typical demonstration these days. In the event that clients don’t have the web security in their frameworks then they can be a casualty of these payment products which intentionally taints the PC of the clients which have the private data and these programmers risk the clients that they either release the secret data or they will degenerate it totally. So, the counteractive action is superior to get caught in this condition. The “unknown error” occurs in the system due to the proxy settings in the Kaspersky antivirus and users have to disable the settings if they want to get rid of the problem. And if you are not able, to solve this problem or you want to install the Kaspersky antivirus on your smartphone then you should get help from the experts by just dialing our toll-free Kaspersky Antivirus Help number for best support. Otherwise, you can also follow the steps to troubleshoot the problem.
Follow the steps to troubleshoot the issue:
- You have to restart your computer and then start your windows in a normal mode.
- Make sure that you are not accessing multiple applications on your computer and if you are then clear all the applications immediately.
- Then you have to launch the antivirus.
- In the main window of the application, you have to click on the gear icon which is a settings icon.
- And in that window, you have to select “additional” and then select “network”.
- In the network section, you have to select the “Proxy server settings”.
- And then a new dialogue box will be opened and then you have to select “Do not use proxy server” and then click on “save”.
- After that restart your computer and then try to access the application and the problem will be troubleshot.
Contact Kaspersky support team for perfect solutions and advice.
If you face any problem while following the troubleshooting steps then contact Kaspersky support team for the perfect guide to solve your problems if you are facing issues while following the troubleshooting steps and if you are not able to solve the problem even after following the steps. Our experts are available 24X7 at the service of the users.